Tuesday, May 3, 2016

The benefits of creating a purpose-driven SEO strategy

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With more than 500 Google algorithm updates made on average each year, how can a site owner build an SEO strategy that stands the test of time?

Defining your site’s purpose and mapping out the objectives you are trying to achieve is the key to not just ranking, but creating an SEO strategy that produces actual business results.

I know this sounds elementary, but SEO is way more that just ranking for keywords. Too many site owners forget this and obsess over rankings. While rankings are important, they only tell us part of the story. Without a clearly defined purpose that states what you are trying to accomplish, how will you know if you are succeeding?

If you took the time to read the Google Search Quality Guidelines released back in November of 2015, the main task search quality evaluators are asked to perform is to figure out the site’s purpose and determine if the site actually met its intended purpose.

While the search quality evaluators don’t have direct control over site rankings, this document can still tell us a lot about how Google is trying to better understand websites and how they impact real users.

Google itself has a very clear purpose, and its former head of web spam, Matt Cutts, stated that purpose as plain as can be back in 2014: “We’re trying to return great search results for users.”

Building a purpose-driven SEO strategy

The first step in building a purpose-driven SEO strategy is to define the site’s purpose. Every other part of the strategy will stem from this purpose.

There are a ton of reasons a website could exist. Here is a list of common page purposes (note that this list is by no means comprehensive):

  • To share information about a topic.
  • To share personal or social information.
  • To express an opinion or point of view.
  • To entertain.
  • To sell products or services.
  • To allow users to post questions for other users to answer.
  • To allow users to share files or download software.

When looking at this list, it’s much easier to see that a site’s or page’s purpose can drastically change the focus of its SEO strategy. For sites that have more that one purpose — say, to sell products or services and to share information about a topic — defining the end goal of each part of your site will help point you in the right direction.

So, now that your site’s purpose has been defined, what’s next? There are hundreds of factors at play when it comes to ranking for terms that will drive the right traffic to your site.

As many in the SEO world saw back in March, Google’s Andrey Lipattsev stated in a YouTube Q&A that links, content and RankBrain are the top three ranking signals in Google’s search algorithm. When it comes to RankBrain, there are still a lot of unknowns; however, we can take some very practical actions around content and links.

Purpose-driven content

Content is the reason people visit any website. The purpose of your site will determine the type of content you need to create in order to achieve its purpose. With content being one of the main ranking factors, how well your content connects with your intended audience is key.

A majority of people searching online are asking questions. They are looking for solutions to problems, checking out latest trends, feeling bored and looking to be entertained… the list goes on and on.

When building your content for SEO, you need to think about the questions your intended users are asking and create quality, compelling and thorough answers. Understanding these questions will help give you a better idea of your target audience and the types of keywords they are using to find answers to their questions.

I strongly believe that keyword research needs to be user-focused. Just because a certain term has a lot of traffic, it doesn’t mean it’s relevant.

All keywords must point back to the site’s overall purpose. This will help contextualize your SEO strategy and help ensure that the traffic you do generate actually represents people who want to be on your site and interact with you.

When it comes to keyword research, there are a number of ways you can approach this. Instead of giving you a step-by-step process, I’d rather just share some best practices.

How to select purpose-driven keywords

When selecting purpose-driven keywords, it’s always a good idea to start with your brand. Brand focus keywords are a great way to drive traffic from those who already know a little bit about you and what you do.

After listing out all your brand focus keywords, diving deeper into your own content and the content of your competitors is a great way to find more relevant terms. Using other tools such as Google Trends, checking out profiles of prospective customers on social media channels, and even reading sites like Quora will help give you a better understanding of the types of content people are looking for.

Once you’ve narrowed down the list of relevant, purpose-based keywords, then you can run them through your research tool to determine traffic, competition and so on.

For those of you who do better with lists, here’s a breakdown:

  •  Define brand-related terms.
  •  Scan your site and competitor sites for other keywords.
  •  Look at other sites your target audience uses for additional relevant terms.
  •  Narrow down the list and run it through your preferred research tool.

If you’re not sure what keyword research tool to use, check out this comprehensive list here.

Purpose-driven link-building strategy

Backlinks have been and will continue to be an essential part of any SEO strategy. Because of the weight backlinks carry, many have used them to game the system — and as a result, link building has gotten a bad name over the years.

Google has gotten pretty good at identifying and penalizing spammy link-building practices, which has led to SEOs being very cautious and sometimes abandoning link building altogether in favor of content marketing. But, while building and earning links has gotten tougher, it should still be at the core of your search efforts. In order to succeed in search and drive relevant traffic, you must have a targeted, purpose-driven link-building strategy.

When it comes to your link strategy, not all links are created equal. A site’s authority alone shouldn’t dictate the value of that link. It has to make sense within the context of your site’s purpose. Context is key — this is where your link strategy and your content come together.

In order to earn links, you have to have a site that is actually linkworthy. What makes a site linkworthy? Eric Ward (aka Link Moses) explains it brilliantly in his post here, but I’ll give it to you in a nutshell: “Create useful content.”

Now, just creating content alone isn’t going to do the work for you, but when you outreach to relevant sites and look to build relevant links, your content has to be good. As Eric Ward says in his article, “The less useful your content, the less likely you are to ever receive a link to it.”

No matter the purpose of your site, you can create relevant, topic-based content that will encourage links. The reason many fail to reach their desired end goal is that they aren’t  willing to do the hard work.

Once you’ve created the content, promote it to relevant sites and related industries. Purpose-driven link building takes time and patience, but it’s worth it. Remember, it’s not so much the number of backlinks you can earn, but the quality of the links that actually matters.

Find your purpose and work toward it

In an increasingly competitive online world, the sites that build a strong foundation and focus on providing value to their audience are the ones that will stand the test of time.

Defining your site’s purpose and using that as a guide for building your search strategy will not only help you reach your goals, but also delight your customers and make your site more linkworthy.

Some opinions expressed in this article may be those of a guest author and not necessarily Search Engine Land. Staff authors are listed here.


(Some images used under license from Shutterstock.com.)

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Swedish e-tailer Caliroots expands to the Netherlands

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Caliroots, a Swedish online retailer of streetwear and sneakers, has launched a tailored ecommerce website for the Dutch market. According to Caliroots, the Netherlands has been on the company’s list of top 10 markets for a while and now they are launching Caliroots.nl, in Dutch and with the popular local payment method iDeal.

Caliroots says the company keeps on growing internationally, and with a strong focus on Europe it is continuing to do so by pinpointing and optimizing their services for new markets. Now it launched Caliroots.nl, an optimized website for the Dutch market. “The main difference is local language, faster deliveries and local payment methods through iDeal.”

The ecommerce website offers tons of streetwear and sneakers and ships orders with a minimum value of 100 euros for free in 2 to 4 days. Items can be refunded for 30 days and, aside from iDeal, the company accepts also PayPal, Visa and Mastercard payments.

‘iDeal is perfect for our international growth’

It seems like Caliroots is particularly happy with the iDeal integration, because this news forms the headline of the press release it sent out to announce the expansion to the Netherlands. “By giving consumers the ability to pay through online banking with real-time confirmation, followed by an irreversible transfer into the retailer’s account, iDeal is perfect for immediate online payment and also for Caliroots’ international growth”, the Swedish retailer says.

About Caliroots

Caliroots was founded in Sweden in 2003. In 2014, the company acquired Swedish retailer Hollywood, which also sells streetwear and shoes, together with items such as skateboards, longboards and snowboards. Caliroots consists of three different concepts: Six Feet Down, Cali OG and C Store. The company has a turnover of 200 million Swedish kronor (€21.7 million) with a large proportion of international sales online. Caliroots has 8 phyiscal stores in Sweden and is headquartered in Stockholm.

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Teacher’s Day Google Doodle dedicated to “invaluable civil servants” leading today’s youth

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Google has replaced its logo on its U.S. homepage with an animated illustration to mark Teacher’s Day.

“Today’s homepage by artist Nate Swinehart honors the invaluable civil servants all across the United States who’ve dedicated their lives to molding a thoughtful, compassionate generation of citizens,” reads the Google Doodle blog.

The illustration – made up of six pencils fashioned to look like a teacher leading and reading to the five students trailing behind him – leads to a search for “Teacher’s Day” and includes a sharing icon to post the image in social feeds.

Teachers day google doodle 2016
(Some images used under license from Shutterstock.com.)

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Bing app for iOS brings image-based searching to iPhones

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Bing has updated its iPhone app to enable image-based search. The feature allows users to take a picture or use an existing image as the basis of a search. While convenient and potentially useful, it’s a bit hit and miss right now.

To access image search, touch the search icon on the home screen and then the camera icon in the lower right of the following screen (pictured below). A frame around the desired image allows users to expand or narrow scope of the image being searched. This can make a difference in recognizing the object.

Bing Image Search

Google introduced a similar capability (“Google Goggles”) in 2009 but shuttered it in 2014. Amazon currently allows users to search for products by image, which can be especially useful because you can then buy them immediately if desired.

In my test of the Bing feature this morning, the accuracy of visual results was mixed. I searched a range of objects in my kitchen: small appliances, books, computers, fruit, knives, shoes. Some items were recognized and some were “misinterpreted.” The mug in the screenshot above is an example of a good result. However, a photo of running shoes that were orange and blue generated pictures of colorful arm tattoos — though when I “reframed” it, Bing found shoes.

I compared the same searches using the Amazon image search feature and found that it did about as well as Bing. It got some things right that Bing did not and vice versa.

While I would expect this feature to come to Bing for Android it’s not clear when that might happen. It will also be interesting to see if Google revives image search for mobile at some point.


(Some images used under license from Shutterstock.com.)

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Logistics software solution Descartes buys German Pixi

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Descartes, a provider of SaaS logistics software solutions, has acquired Pixi, a German solutions provider for ecommerce order fulfilment and warehouse management. Pixi’s ERP software is currently integrated with hundreds of ecommerce sites in Europe and has offices in Munich, Leipzig and Slovenia.

Descartes announced the news on its company website, where it says it bought the German company for approximately 9.2 million euros, paid in cash. “We believe that our customers are looking for a solution that integrates their ecommerce front-end, warehouse and shipping systems. Consumers expect to be able to choose when they will receive their order, so our ability to bring different delivery methods and windows to the point-of sale is a big differentiator”, Descartes’ CEO Edward Ryan explained.

How Pixi works

Pixi was founded in 2000 and helps its customers automate ecommerce processes originating form online orders. The ERP software is integrated with hundreds of European ecommerce website and customers include both SMBs and larger retailers. Pixi’s platform collects all the order information from an online shop, translates that into a scanner-driven pick and pack process within the warehouse, initiates the shipment to the customer, and synchronizes all of this information with the customer’s financial system for invoicing and shipment tracking.

Descartes has its headquarters in Ontario, Canada and has over 10,000 customers in more than 160 countries worldwide. It generated revenues of 170.9 million dollar (€147 million) during the fiscal year 2015.

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Monday, May 2, 2016

SearchCap: Google webspam, Bing bad ads & translation

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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

SEO

SEM / Paid Search


(Some images used under license from Shutterstock.com.)

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Google sent 4.3 million messages to webmasters and saw 33% increase in clean-up efforts

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Google announced today the latest in their efforts to clean up the search results through webspam techniques. Google explained that in 2015 they saw a 180% increase in websites being hacked compared to 2014 and also saw “an increase in the number of sites with thin, low quality content.”

To combat that, Google released their hacked spam algorithm in October 2015, which resulted in removing “the vast majority” of those issues. They also sent out over 4.3 million messages to webmasters to notify them of manual actions on their sites, that is a ton of manual notices. With that, they saw a 33% increase in the number of sites that went through the reconsideration process, so about 1.4 million sites of the 4.3 specifically submitted reconsideration requests.

Google also said that users submitted over 400,000 spam reports where Google acted on 65% of them, and considered 80% of those acted upon to be spam. They put together over 200 hangouts on air to help webmasters with search and webmaster questions in over 17 languages, as well as increased the participation in their webmaster help forums.

You can read the full report over here.


(Some images used under license from Shutterstock.com.)

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Bing Bad Ads Report: 250 million ads rejected, 150K advertisers banned in 2015

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In the constant battle against bad actors, including scammers and hackers, Bing says it rejected 250 million ads, blocked 50,000 sites and banned 150,000 advertisers in 2015.

The usual suspects continue to take up the bulk of attention. Tech support scams, a perennial problem, plague the system. Bing says it blocked more than 15 million ads and 25,000 sites promoting shady third-party tech support services.

Bing has relatively lax trademark usage policies, but says it still dismissed more than 50 million ads last year for trademark infringements. Phishing attacks and ads for pharma and counterfeit goods were also at the top of the list. Additionally, more than 3 million misleading pages and 30 million ads were blocked for spam and misleading content.


(Some images used under license from Shutterstock.com.)

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What Kobe Bryant can teach you about succeeding with AdWords

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April 13, 2016, marked Kobe Bryant’s final game in the NBA. He went out in a blaze of glory, scoring an insane 61 points. Kobe’s career will most likely be remembered for three things: the contents of his trophy case, the rings on his fingers and the color of his jersey.

His achievements should be applauded, but it’s important to keep in mind what it took for him to reach “legend” status. He became an all-star on the court by giving everything he had to the game of basketball. This requires a ton of mental focus and dedication, but the results speak for themselves.

Although the court you and I play on looks a little different from Kobe’s, we can learn a lot from him about how to take our digital advertising game to the next level. Let’s take a look at what Kobe Bryant can teach us about being an AdWords All-Star.

By Keith Allison (Flickr: Kobe Bryant) [CC BY-SA 2.0], via Wikimedia Commons

By Keith Allison (Flickr: Kobe Bryant) [CC BY-SA 2.0], via Wikimedia Commons

Kobe lesson #1: Study the film

Watching game film is the best way to spot what you’re doing right and what you’re doing wrong. The same way of thinking can be applied to Google AdWords; and thanks to YouTube, the number of optimization tutorials available to review is endless.

My team at AdHawk recently brought on a new digital marketing intern. His game was good, but it was clear he needed a little polish to ramp things up a bit. So we went ahead and put our Kobe Film Theory to the test.

We told him to walk through each of 65 online advertising tutorial videos we had recorded, and then had him create and launch a test campaign. The results were pretty shocking. Not only did his knowledge of AdWords improve, but with that knowledge came the confidence to experiment with new strategies that led to new areas of success.

Kobe lesson #2: Play without the ball

Shaq, a long-time teammate of Kobe, said he would come into the practice court to find Kobe running through their offensive plays and drills without a ball (grunts, squeaky shoes and everything).

The Ad Preview & Diagnosis tool and the AdWords Sandbox tool allow you to simulate the real thing without the ad spend. Get in there, do your homework, and practice!

Kobe lesson #3: You need to get creative to stay on top

Theory and studying alone isn’t going to translate into 18 All-Star games or 10:1 Return on Ad Spend. You have to stay agile, adapt to changes and get creative. Kobe faced more than 2,000 new opponents during his career, so he had to come up with some pretty spectacular methods to beat them all.

Similarly, the PPC landscape is constantly changing due to trends in the industry, new campaign types and competition. Do you know what happens when you’re afraid to take shots to stay ahead? Hmm, I think there’s actually a famous saying about that. Let me think for a second… oh yeah!

michael scott

Kobe attempted more shots than anyone except for two players in NBA history. He also scored more points than everyone except those two players in NBA history. See the correlation?

Here are some shots you need to try to stay on top of the AdWords game:

  • Gmail Ads
  • Customer email match
  • Automated scripts
  • Remarketing to similar audiences to your YouTube subscribers

Kobe lesson #4: Play through the ups and downs

There are going to be good days and bad days with your ad performance. Each level of return offers an opportunity to learn.

The good days

Look at what’s working, and double down on it. Greatness doesn’t come from sitting back and appreciating your work. It comes from finding what you did well and determining how you can reproduce and build on that success.

When I worked on the AdWords team at Google, I would use this simple routine to double down on the areas of the campaigns that were working well. It can take a big chunk of time out of your week, but I promise it’s worth the effort.

Goal: Build on Success

Routine: The Double-Down Workout

  • Go through each of the demographic reports and take note of the highest and lowest CPA or CPC (depending on your goal) for the following:
    1. Gender
    2. Age
    3. Income level
  • Go through the devices report to identify any major differences in your key metrics between mobile and desktop.
  • Head to the locations report. Pull out the top and bottom five locations.
  • Increase your bids (in the 10- to 20-percent range) for the top performers.

The best advertisers in the world will do this kind of optimization every single day, so it’s important to know what you’re up against. If you can only get to it a couple of times a week, that’s okay — just make sure you stick to the routine.

The bad days

Kobe was once asked whether a player who misses his first nine shots should stop shooting or sit the bench. Kobe said he would rather miss his first 24 shots than miss his first nine. Now, maybe my math is wrong, but 24>9.

The key here is that going 0/9 means you gave up, you got psyched out, you didn’t stick to what’s worked for you in the past. Sometimes you’ll have bad hours, days, weeks in AdWords. That leads us to our final Kobe lesson.

Kobe lesson #5: Stick to your pregame routine

All these Kobe-isms — the film study, morning workouts, incessant shooting and simulations — have one key thing in common: they were all habits. They were all a major part of his routine.

What you need to be an all-star campaign optimizer is a killer optimization routine. I just walked through our routine on how to double down on your AdWords success, and I wanted to show you one last routine before I wrap things up.

This one is called “Trim the Fat,” and it will push you to cut the parts of your campaign that just aren’t working.

Goal: Spend Less

Routine: The Trim the Fat Workout

  • Trim the fat on your search ads by using the Search Terms report to add all the poorly performing keywords and irrelevant traffic as negative keywords.
  • Adjust your bids based on the time of day or day of the week that’s converting terribly with Ad Schedule Bid Adjustments.
  • Adjust your bids on poorly performing locations that are converting terribly with Location Bid Adjustments.
  • Adjust your bids on mobile if it’s performing poorly with Mobile Bid Adjustments.
  • It’s important to remember that you want to decrease your bids for the poorly performing segments. You can do this by bidding down from zero percent to -100 percent. To simply remove an ad from being served to a certain demographic, device, or location, adjust the bid to -100 percent.
  • Take a look at your conversion rate on AdWords versus your overall website conversion rate.
  • Your ad may not be the issue. If you see a high click-through rate (CTR) but an extremely low conversion rate from ads, you need to tailor your landing page to more closely represent your ad’s offer.

As I mentioned after the previous routine, the best advertisers in the world are doing something like this every single day to maximize their performance on AdWords. If you can only get to it a couple of times a week, that’s okay, just make sure you stick to the routine.

Kobe Bryant’s insane hustle and dedication to the game of basketball made him one of the all-time greats. If you step up to that level of preparation, work ethic and mental toughness, you’ll be an AdWords All-Star in no time.

Some opinions expressed in this article may be those of a guest author and not necessarily Search Engine Land. Staff authors are listed here.


(Some images used under license from Shutterstock.com.)

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Video Marketers: Stop Using 'Reach' as the Go-to Metric

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Video marketers don’t want to risk losing the support of some senior executives or potential clients who still believe the world of online video is as flat as the world of network television. Am I right? That’s why I secretly celebrated when I recently read that, “Next year will mark a major milestone for ad spending, as total digital surpasses TV for the first time". In fact, while TV ad spend will total $7B in the US, digital ad spend is predicted to equal $77B. Now, YouTube reaches more 18 to 49 year olds than any cable TV, or broadcast network in the US, but should 'reach' be the only metric that continues to matter to the industry?

The Best Ways to Measure the Impact of Video Marketing

With the Digital Content NewsFronts kicking off in New York City this week, I think it’s time to stand up and publicly declare: The advertiser isn’t always right! But, he or she is still the one who pays you, right? So, if some brands and agencies are still spending too large a share of their total ad budgets on TV, then calling them “stupid” isn’t the smartest way to get these “Mad Men” and Women to spend even bigger bucks on digital video. A safer and savvier strategy is to quietly share some new ways of measuring the impact of video on their future success.

So, where can you find some of these strategic insights on where they can get their hands on certain critical data? Well, it turns out that some new ways of measuring the impact of video recently have emerged, so let's take a look. First, Yahoo recently partnered with Nielsen & Hunter Qualitative to find out exactly what makes video ads effective, and their report yielded some strategic insights for video marketers:

  1. Mobile alignment: According to Yahoo’s research, video ads must be optimized for screen alignment. In other words, viewing a landscape ad horizontally or a portrait ad vertically, compared to viewing a landscape ad vertically, can increase brand affinity 20% and 80% respectively. It can also lift purchase intent 33% and 100% respectively.
  2. Align ad tone with KPI’s to reach Millennials: Comedic ads drove a 50% lift in brand familiarity with Millennials, compared to viewers overall. Dramatic/emotional ads drove a 33% lift in brand affinity with Millennials. And informational ads drove a 31% lift in purchase intent comparatively. So, employ different ad tones to drive Millennials down the purchase funnel.
  3. Auto-start native video ads: Compared to user-initiated video, this new research shows auto-start video ads in native environments achieve 51% higher aided recall, 10% higher brand familiarity, and 4% higher affinity. So if you aren’t testing native video, this year might be the time to start.

ALSO ►  Why BuzzFeed's Video Distribution Strategy Demands New Industry Metrics

Facebook: Driving Business Objectives via Video

Sheryl Sandberg, Facebook’s COO confirmed that “People are sharing and creating nearly 3X more video on Facebook than they were a year ago". Also, the amount of time people spend watching video content on Instagram has risen by 40% over the past 6 months. Last year, Facebook introduced a metric called Conversion Lift to measure how Facebook and Instagram campaigns drive business objectives like sales. So, has anyone used Conversion Lift to measure and improve their return on ad investments? Brands like Chase Bank have used the feature to measure campaigns.

'Sales Lift' Metric via YouTube TrueView

Now, if sharing all this critical data doesn’t help you win friends and influence people during the Digital Content NewsFronts, then it’s time to up your game and master the fine art of schmooze optimization. That’s when you whisper the following into the ear of a senior executive or potential client while you’re both waiting in line to get into YouTube Brandcast: “Do you want to see online video drive offline sales?” Let's take a a look Inside AdWords to see how Google is helping brands with video metrics.

A certain brand measurement product manager at Google just put the word on the street that consumer packaged goods (CPG) companies, brands, advertisers, whatever, can get their hands on sales lift studies in the US – for free – if they just happen to be using TrueView video ads. Seriously, you can’t make this stuff up. According to my sources, 78% of the TrueView campaigns that they studied on YouTube showed an increase in offline sales. How much of an increase? Well, 61% drove a “statistically significant” lift in sales of the advertised brand, according to people who oughta know.

Now, according to some wise guys and gals, one campaign they measured – I think it was Gatorade’s “We Love Sweat” – earned $13.50 sales in return for every dollar spent on TrueView. Now, that’s a hell of a return on ad spend, or ROAS, as they’d say on Madison Avenue. Also, Mars tested a video that opened with some very strong corporate branding, against one that used branding at the end, and confirmed that using branding at the beginning drove nearly 7x greater sales lift.

You might say that this new sales lift offering drops the last piece into place for full funnel measurement of CPG campaigns on YouTube. So, we just might want to talk with some of the Google people who most certainly will be hanging around YouTube Brandcast. I understand that they plan to scale these studies. So, it won’t hurt to see if they’ll cut us in on the action. Who know, we might pick up some strategic insights into how online video can drive offline sales for our brand.

If brands are looking for deeper ways to measure video engagement, Tubular Labs has recently launched Tubular Video Ratings, which provides you with a standardized metric that rates every digital video, publisher, and influencer according to views and engagement. This seems to be the first time that engagement and views for video content (not ads) have been benchmarked across the entire video ecosystem, which new way to measure the success of branded entertainment, media sales, and influencer marketing.

The Tubular Video Rating now scores 100 Million videos as well as 5 Million brands and influencers. And it covers videos uploaded to YouTube, Facebook, and Vine, and enables video marketers to rate their video content against competitors, categories, and peers to see how they stack up in terms of views and engagement. To learn more about these new Tubular Video Ratings, just click here.

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The power of “Anchor Influencers”

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The Power of Anchor Influencers

We all recognize that influencer relationships play a key role in any business or career plan. Finding and developing the right relationships helps you accelerate the progress towards your goals.

It’s also important to understand that some influencer relationships will be more important to you than others. I call these people “Anchor Influencers.”

What fuels these is a stronger sense of connection, stronger alignment in your view of the market, and perhaps even some level of personal connection. Choose these relationships wisely, as they are a key component of your overall marketing plan.

In today’s post, I’m going to discuss how you go about developing these relationships. I’m not going to spend that much time on the very basics of relationship building, as I plan to get quite a bit deeper into what drives Anchor relationships. I’ll also share several stories of creative strategies I have seen people employ.

This ability to benefit from Anchor Influencers holds true regardless of the size of your business. Anchor Influencers can help you accelerate the process of spreading your message and provide external validation and credibility, even if you are a larger brand. If you’ve got money, you can pay for their attention, of course; but obtaining their personal engagement and passion will still be invaluable.

One word I want you to lose from your vocabulary right at the start of this discussion is “leverage.” You ain’t gonna be leveraging no one (the awful English here is intentional). And that’s your first lesson. When pursuing Anchor Influencer relationships, the relationship is the positive outcome you are looking for — help with your business goals stems from that.

Content marketing and SEO benefits

Influencers who are engaged with your brand can be like rocket fuel for your content marketing efforts. The payoff is their active sharing of great content that you produce, which acts as third-party validation for that content and can cause others to share it and link to it.

Influencers Can Accelerate Your Marketing Plan

What the above graphic shows is:

  1. If you create great content, sharing it in your social media channels will help those channels grow.
  2. If the content is linkworthy, then sharing it in social media channels can help it obtain additional shares and links.
  3. If influencers share it, they act as accelerants, due to their large audiences and the value of their independent validation.

This does depend on your creating the kind of content that is worth sharing and linking to, and that is by itself a difficult task. But if you’re able to do that, the influencer relationship helps you maximize the ROI of creating that content. From an SEO perspective, this comes in the form of high value links to your content.

The essential power of passion

Everything starts with your passion for what you do and openly sharing that love with people you encounter. This is definitely not a “fake it ’til you make it” conversation — the passion has to be real. Your expertise and passion will create unique opportunities for engagement with influencers who share that passion.

Shared Passion is the Key to Building Strong Relationships

It’s also helpful to take stands on key issues in your market. These may be somewhat polarizing, but that is normally a good thing. Take, for example, Seventh Generation, a household products company that made its name by taking a strong stand on eco-friendliness. This eco-friendly focus is at the core of their brand identity, which allows them to communicate with passion and connect with others who share a similar point of view.

At Stone Temple Consulting, our passion is ethical, white-hat digital marketing (and SEO). It’s a message we’ve been broadcasting from the very early days of the company. You can see an example of that in this post I wrote on the Moz blog back in February 2008, “I Don’t Buy Links.”

Passion does many things for you, including these:

  1. Gives you and your employees a focus to rally around.
  2. Creates key points of connection with influencers who share those passions.
  3. Provides something to which others in the market can attach.
  4. Differentiates you from your competitors.

The raw basics of relationship building (quick recap):

This section is written on the assumption that you don’t have money to deploy in building your Anchor Influencer relationships. Even if you do have that available, bear in mind that money can sometimes interfere with the process, and the principles below still apply. Here are the basic steps:

  1. Follow the influencer everywhere they exist publicly online.
  2. Read everything they write and share.
  3. Find ways to add value with comments.
  4. Don’t ask anything of them.
  5. Don’t stalk them.
  6. Be incredibly patient.
  7. Know that the process may take six months, a year, or more.
  8. Wait for the right opportunity to arise to help them out, and then leap on it.

Your focus needs to be on helping them in a material way related to their interests in your market space, but that’s not the only component of building a relationship. Find ways to bring in who you are as a person outside of business into the picture, as well. When people learn about who you are as a person, that helps build trust. Take pains to learn more about them, and find ways to engage on non-market interests.

Now, on to the more advanced stuff!

Make them feel special

It may sound trite, but it really helps to make them feel special. One great way to do this is to focus on those relationships where you have the most in common. Extra effort in developing a relationship usually gets noticed. I’ll show many ways to make people feel special in the example shared below. As always, avoid the stalker syndrome. There is no win in that.

All of this works really well if you concentrate on those people that you already feel an affinity for. That way, the process of forming the relationship is not one where you’re play acting. That will bite you in the long run anyway.

For larger brands, part of how you make them feel special is that they get to be associated with you. Influencers are not immune to that. But do what you can to truly enhance that feeling of mutual association, and it will likely bring great rewards.

Principles of aggressiveness

Aggressiveness is good, but there are limits. Push too hard on building a relationship, and you become a stalker (as I warned above).

Too much aggressiveness usually stems from being focused on your business goals and losing sight of what it takes to build a personal connection with someone. Early in my career, I had a tendency to fall prey to this.

Being Too Aggressive Can Be a Bad Idea

It would be natural to be thinking that what I’ve outlined above limits how many influencers you can truly connect with, and that should yield a big fat “you betcha.”

Not everyone is a fit for you. So this starts with identifying the right natural fits, adhering to social norms, and then aggressively working on those relationships.

Example case studies

The key to most of these examples is extra effort, of the kind that most people won’t do. This is what gets you noticed. Honestly, sometimes that can be very simple. Learn that someone has a loved one who is sick? Send them flowers. Someone you know just won an award? Start pushing your congratulations to them via social media. You get the idea.

Here are some more things you can do:

1. Speak their language, literally. I had a friend who was trying to get to know someone and was getting nowhere. My friend was American, and the influencer was from Italy. My friend invested the time in learning enough Italian to have an introductory conversation. This broke the ice with the influencer and created a really strong start to an ongoing relationship.

2. Find a common connection. This one is well-known, but highly underutilized. I established a connection with a major influencer once by discovering that I knew someone who went to high school with him. That made for a great initial conversation.

Of course, you can’t expect to use the high school connection path with every influencer, but you may have other common contacts. LinkedIn can work really well for this. Just be aware that people on social media sites aren’t always connected well enough to make an intro, so this doesn’t always work. But it’s worth a try.

3. Get on a plane and go meet them. The best way to do this is if they’re speaking at a conference. Buy a ticket to the conference, and go and watch them speak. Sit in the front row, and go up and introduce yourself to them when they’re done. Nothing like connecting in person to move things forward.

Fly to Conferences to Meet Key People

Better still is doing this if they’re showing up a hyper-local event where connections are inherently more personal. Be careful to not take this too far, though. Don’t knock on the front door of their home. That’s moving into stalker territory.

4. Monitor social media conversations for specific opportunities. People will share all kinds of interesting information online, and influencers are no exception. Find out what they’re looking for. I’ve shared many times my own story of being the first person to respond to Rand Fishkin’s “Free Linkbait Idea” post where he was asking someone to take on a massive web analytics study, and I volunteered to do just that. This happened back in 2006.

Nothing like stepping up and addressing a communicated need to create traction in a conversation.

5. Conspicuously respect their pet peeves. Sometimes, this is all it takes. For example, pretty much every influencer is very sensitive to being misquoted. One reason I’ve been able to interview as many people as I have is that we use a process that includes a final review and approval of the transcript by the interviewee.

If the influencer (or their PR agency) wants something edited or removed, we just do it. They need to trust that you’ll take care of their concerns if you want to have any chance to interview them.

6. Speak to their passions. Like the last two items, this requires really effective listening. In addition to specific requests or pet peeves, influencers likely share other things they are passionate about. Find ways to add fuel to the fire of their passion, and your chances of connecting go way up.

7. Put on a show. This one bears some explaining, which I’ll do with an example. I was in a meeting a few months back where I cited an example of something we had done for a client (the “Client”). The person (the “Challenger”) I was speaking to said, “You know, there’s someone else out there claiming credit for that exact same thing.” Fortunately, there were other people in the same meeting, so I started ignoring the conversation and leapt into action.

Put on a Major Performance to Attract Attention

Without leaving the meeting, I started texting one of my contacts at the Client, and asked him if he’d be willing to provide verification of what I claimed. He said yes, and I asked him if he could jump on a call right then and there. He said yes again, so I called him, gave him a brief explanation of the situation, and walked over to the Challenger and asked him if he want to speak to my contact at the Client. I was holding my phone out toward him as I asked the question.

He was a bit stunned. He talked to my contact at the Client, and he got to hear that the claims I had made were 100 percent accurate. This story is an example of what I call a “Show.” My credibility was challenged, and I was able to address that challenge in real time with an unimpeachable source. My doing so in real time, the way I did it, said a lot about how I feel about my personal integrity, and it made a big impression on him.

Summary

Anchor Influencers can be a strong core component of a robust digital marketing strategy. As you work on developing these relationships make sure you bring a high degree of value to them — or as I like to say, “Bring the goods.” If you don’t have these, then all the creative tactics in the world won’t work.

These relationships will end up being a lot of work, so choose them wisely, and then continue to invest in the relationship over time. The rewards are definitely worth it. Producing great content is a major investment. Anchor Influencers provide strong independent validation of that content, and this can result in the high-value organic links that should be playing a big role in your SEO strategy.

Some opinions expressed in this article may be those of a guest author and not necessarily Search Engine Land. Staff authors are listed here.


(Some images used under license from Shutterstock.com.)

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Google seems to be preparing to migration Search Console to new URLs

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Google seems to be preparing to migrate Google Search Console from /webmasters to /search-console URLs. This is about a year after Google rebranded Google Webmaster Tools to the Google Search Console.

Dan Shure posted several screen shots on Twitter of the new URL format.

Here is a picture of him accessing http://ift.tt/1Z2PRiM:

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When I try to access it, I get this coming soon page:

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But he gets a real new mobile friendly testing page:

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He did say he is part of a beta but when he got a notification via the Google Search Console, the link in the notification took him to this new URL.

I assume Google has been planning the migration from /webmasters to /search-console for some time and the best way to make sure the migration goes well is to beta test it with some users.


(Some images used under license from Shutterstock.com.)

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Google now shows automatic translation in search results for some words

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Alex Chitu spotted that Google is now automatically translating certain foreign language words or phrases into English for some searchers.

You can test it yourself by searching for [buenos días], [buenas noches], [amanecer] and so on.

Here are some screen shots:

google-translate-searchgoogle-translate-search2google-translate-search3

It seems to auto-translate for shorter words or phrases, as opposed to longer sentences.


(Some images used under license from Shutterstock.com.)

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German payment service Paydirekt wants to expand in Europe

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Paydirekt, the online payment service of the German banks, wants to expand its service in Europe. The planned expansion isn’t something that will happen very soon, but in the medium term the payment solution, which started as a PayPal rival, should be available for customers outside of Germany.

“The road is going into that direction”, says Joachim Schmalzl, executive member of the German Savings Bank Association. This German umbrella organization, funded by the regional savings banks associations together with the national banks, announced Paydirekt in November last year.

Paydirekt was officially launched during Deutschen Sparkassentag last week. All German savings banks confirmed their participation, which means 15 million customers with online-enabled checking accounts can use the system immediately and pay their online purchases conveniently, securely and directly from their checking account.

In December, the participating banks announced they were very happy with the success of online payment method. Paydirekt was very well received by the customers and the organization recorded 150,000 registrations after just six weeks.

About Paydirekt

The payment solution was put into market as a competitor to Paypal, after many banks in Germany complained about the dominance of the American payment company. Foreign consumers were already able to use Paydirekt, provided they have a bank account with online access at one of the participating banks. But now there are plans to expand the Paydirekt services to other European countries.

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German payment provider Paymill files for preliminary insolvency

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Paymill, a one-stop solution which enables merchants to easily accept credit and debit cards, announced it made the decision to go for a preliminary insolvency in self-administration. With this decision, the German online payment provider hopes to bring the merger and acquisition negotiations to a successful result.

There were already some rumors about Paymill filing for bankruptcy in the German media, but the online payment provider chose to share the news itself on the company’s blog. Mark Henkel, co-founder and CEO of Paymill, used the blog to answer some questions customers may have. He explains that the management team decided to go for a preliminary insolvency so it could help change the company’s ownership. “As an aspect of strategic management, mergers and acquisitions can allow enterprises to grow, change the nature of their business or improve their competitive position”, he says.

Paymill is in advanced M&A negotiations

The CEO stresses that the payout to all of their register customers won’t be affected, because processing and settlements are being handled by the acquiring banks. For now, Paymill remains the customer’s contact to the acquiring banks. On what happens next, Henkel says they will be continuing their business operations as usual. “We are currently in advanced M&A negotiations with several parties and focused on bringing the process to a successful outcome.”

One of the reasons for the current situation is that it took longer as expected to get a banking license for Paymill. “To be great in the fintech area, you need a banking license. But this has taken too much time”, Henkel told Gründerszene.

The news about Paymill follows after other European payment provider news. SumUp and Payleven announced a merger agreement and to operate under the name SumUp.

About Paymill

In 2012, Rocket Internet launched Munich-based Paymill, which was modeled after US rival Stripe. Since then, the company raised 18 million euros in venture capital from investors like Rocket Internet, and Holtzbrinck Ventures. Paymill currently employs about 60 people.

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May: ecommerce events in Europe

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A new month, a new chance to attend some ecommerce events in Europe. This month there are several online retail conferences you could attend in London, but there are also interesting summits in Berlin, Stockholm and Bucharest! We made a handy overview for you, so you know when and where an ecommerce event in Europe takes place.


May 4-5: Ecommerce Show Europe 2016 – The United Kingdom

Ecommerce Show Europe is being organized for the third time now. This two-day event consists of three different conferences, as it runs alongside Home Delivery World Europe and Click & Collect Show.


May 10: Treffpunkt E-Commerce Berlin – Germany

Treffpunkt E-Commerce Berlin is a networking event of Der Händlerbund, the national online trade association of Germany. It’s off course meant for ecommerce players and offers presentations from Coeo Inkasso, SpringGlobalMail, Smarketer and PaketButler.


May 17: UK E-Commerce Summit – The United Kingdom

This London-based event brings together UK and EU policy makers, local ecommerce companies and international retailers trading in the UK together to discuss the issues affecting ecommerce in the UK.


May 18: eCommerce Worldwide Cross-Border Summit – The United Kingdom

eCommerce Worldwide Cross-Border Summit is a free event for companies who plan to expand their ecommerce business overseas. There are keynotes from Boden, Global-e, Virgin Megastore, Shop Direct, Alibaba and more.


May 18-19: Nordic eCommerce Summit – Sweden

If you want to know more about the ecommerce industry in the Nordics, the Nordic eCommerce Summit might be it. This 2-day event welcomes more than 1,000 attendees. There are speakers from Asos and Alibaba and you can follow 15 different symposiums and workshops.


May 24: Online and Digital Grocery Summit 2016 – The United Kingdom

Online and Digital Grocery Summit 2016 is an event that is particularly interesting for companies in the FMCG industry. It wants to make attendees understand the key actions to optimize ecommerce strategies and increase online sales. Speakers include Facebook, Asda, Waitrose and Coca Cola.


May 25-26-27: GPeC 2016 – Bucharest

GPeC Summit is a popular online retail event in Romania which lasts for three days. During these days, there are several conferences, workshops, the GPeC E-Commerce Expo, networking possibilities and… a party!


May 29 – June 1: Global E-commerce Summit – Barcelona

This popular event lasts four days and it takes place in sunny Barcelona. Not bad, huh? You can absorb information from keynotes, market insights, business cases, the Global E-commerce Party and the European E-commerce Award show.


Visit ecommerce events in Europe

If you want to visit more ecommerce events in Europe, please visit our events calendar. If your event is missing, don’t hesitate to contact us!

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Friday, April 29, 2016

SearchCap: Bing Ads updates, latest Windows 10 release & the Jelly relaunch

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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Link Building

Local & Maps

Searching

SEM / Paid Search

SEO


(Some images used under license from Shutterstock.com.)

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UK ecommerce provider EKM partners with Klarna

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EKM, the largest hosted ecommerce provider in the UK, has announced it is partnering with Swedish payments company Klarna. Starting today, all new merchants who sign up for a store with EKM will be offered a store and payment solution powered by EKM and Klarna. The new store will have Klarna’s checkout pre-installed and ready to go.

EKM and Klarna announced the news today in a press release, stating they both invested heavily in making sure that a merchant instantly can start to sell. “Customers can use familiar payment methods, or benefit from Klarna’s ‘pay after delivery’ option”, the companies explain. “Mobile shoppers can experience true one-click purchases across all stores using Klarna, while merchants get seamless payment and increased conversation online and on mobile devices.”

According to Steven Hickey, head of business development at EKM, businesses of any size can set up their ecommerce website almost immediately in a single process, with “a payment system that rivals the biggest names in retail”.

About ecommerce software EKM

EKM claims to be the largest hosted ecommerce provider in the UK and say they host 1 in 5 British online stores using its cloud-based solution. The company has grown to host 30,000 online stores and on average 1,000 new merchant sign up per month.

About Klarna

Klarna is a payments startup from Sweden that processed almost 8 billion euros in payments last year. The company has more than 1,200 employees and is active on 18 markets. It works with more than 50,000 merchants.

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Callout and Review extensions now available in Bing Ads

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Bing Ads rolled out callout and review extensions last week. The new ad extensions are available in all Bing Ads markets with the exceptions of Hong Kong and Taiwan. The ad shown above features both of these new extensions.

Callout Extensions

Advertisers can add up to 20 callouts in their campaigns and ad groups, and must have a minimum of two callout extensions for them to display.

One thing to note is that Bing says the format in which callouts show can vary. In the ad above there are actually two lines of callout extensions showing in this ad — one with dot separators (starts with “Free Cancellation”) and one with dash separators (starts with “The 20 best hotels in Chicago, IL”).

Review Extensions

Reviews for review extensions must come from “reliable, well-established and trusted sources”. The review must appear on the review landing page — and advertisers are not charged for clicks on those links. The reviews can be paraphrased, but must accurately represent the original review.

The ad above — with two lines of callouts and extended sitelinks — has a review extension enabled with a review from the World Travel Awards.

You can set up both of these from the ad extensions tab in the Bing Ads UI.


(Some images used under license from Shutterstock.com.)

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The #1 Reason Why Position #1 Doesn’t Matter

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That’s right — position #1, the elusive goal for so many SEOs, may not matter so much anymore. Crazy statement, right? Trust me… follow me for just a minute.

The screen shot below shows what Google refers to as a featured snippet, also known as a direct answer. (It’s also one I searched recently when baking, realizing I forgot to buy self-rising flour and hoping I wouldn’t have to go back to the store. Anyway, moving on… )

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As you can see, the direct answer information is displaying above the initial search result. I don’t even have to click on the link to find the answer I need. I’m able to see that if I pull the baking powder and salt out of the cupboard, I can save myself a trip to the store.

While this is great for the end user, it means that MyRecipes.com provided me the information I needed, but I never visited their site. In many instances, however, the consumer is still going to visit the website because they need more information than what’s displayed in the direct answer.

So why does position #1 not matter as much? While the direct answer shown above does come from the #1-ranked website for the search query, it doesn’t always work this way. The direct answer is pulled from the site with the best answer, and Google doesn’t seem to care how it’s ranked.

In the example below, the featured snippet has been pulled from the #3-ranked result. (Not that I’ve ever searched this particular query in a sleep-deprived moment during the past year… )

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Can you imagine the difference in traffic for the #3 result with the direct answer vs. the #1 result without? Normally, the top organic ranking would have the highest click-through rate; however, the direct answer is likely taking traffic from the top result here (if not getting the majority of the clicks).

It’s important to optimize the content on all of your properties, not just your website. Yes, you really do need to include full content descriptions on your social profiles, because you never know what Google’s going to deem the best candidate for a direct answer.

In the example below, Google has chosen a featured snippet from a video on Pottery Barn’s YouTube channel for the search query, “how to hang drapes.” A page from Pottery Barn’s website that contains tips and how-tos for hanging drapes is #1 in the SERP — but because they’ve optimized their YouTube video description, it’s been selected as the direct answer. This benefits Pottery Barn in the long run, because now they have more real estate above the fold.

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The video is embedded in their website, along with additional supporting content on hanging drapes. Pottery Barn’s how-to guides provide a great information resource for customers, and that’s likely why Google’s rewarding them with both the featured snippet and the #1 position in the SERP.

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The featured snippet is pulled from the video description on YouTube:

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So, what does all of this have to do with your SEO content strategy? When you provide useful information that’s easy to follow and understand, it could be used as a featured snippet in Google search results. If that happens, you will likely see a boost in traffic to your site — perhaps even more than the top organic result.

If you have optimized your site and your social channels, you can potentially gain a bigger portion of the SERP landscape through the featured snippet and position #1 ranking. However, even without #1, if you have the featured snippet, you are essentially the new #1.

Now that you understand the reward, you need to determine how to go after the direct answers. Start by searching Google for some of your target keywords (especially long-tail variations that take the form of a question) and find out if these queries trigger a featured snippet.

If these searches do produce direct answers, look at the sites that are obtaining them and evaluate what they’re doing differently. If you have the right information on your site to answer the query, double-check your setup. Do you have a dedicated page for each question with comprehensive, high-quality content? Or do you answer the question as part of a larger FAQ page? You may need to make some changes in order to win the featured snippet placement.

Direct answers are still relatively new, and they’re not on all queries. You may find that they’re starting to add them for queries related to your vertical, but the number of questions being answered is limited. Remember, even if a particular query doesn’t trigger a direct answer now, it may in the future — so you can always start creating content with that in mind.

Keep in mind that featured snippets are more commonly found on informational queries rather than transactional ones, so optimizing your content for direct answers will primarily be for the purpose of capturing searchers at the top of the funnel. In other words, plan your content accordingly; don’t try to use product pages to obtain featured snippets unless it’s appropriate to do so.

Position #1 isn’t as important as being the direct answer. Focus on creating great content that’s useful to your audience, and target the queries that would send someone to your site. While simple answers such as “what is a substitute for self-rising flour” may not drive tons of traffic, queries like “how to hang drapes” will likely drive traffic and quite possibly revenue in time.

Some opinions expressed in this article may be those of a guest author and not necessarily Search Engine Land. Staff authors are listed here.


(Some images used under license from Shutterstock.com.)

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